Our Fee Structure

The solicitors we refer you to operate on a No Win, No Fee basis. This means you don't pay your solicitor anything if your claim is unsuccessful. You only pay when they successfully secure compensation for you.

This arrangement removes the financial risk from pursuing a claim and ensures everyone's interests are aligned with yours.

For full details about how No Win No Fee works, please see our No Win No Fee Policy.

If your claim is successful, your solicitor will charge a success fee of up to 30% of the compensation awarded, plus VAT (Value Added Tax at the current rate).

The exact percentage will be confirmed in your Client Care Letter and Fee Agreement from your solicitor before you sign. The success fee and VAT are only deducted from compensation you actually receive.

Remember: This fee is charged by your solicitor, not by My Claims Centre. We do not receive any payment from your compensation.

Neither My Claims Centre nor the solicitors we refer you to charge any upfront fees. There are no costs to:

• Check if you're eligible for a claim with My Claims Centre
• Be referred to a solicitor
• Have your solicitor review your case
• Begin the claims process with your solicitor
• Have your solicitor communicate with lenders on your behalf

All solicitor fees are contingent on achieving a successful outcome for you.

In most cases, the only fee you'll pay is your solicitor's success fee. However, there may be additional costs in certain circumstances:

After-The-Event (ATE) Insurance

To protect you from costs if your claim is unsuccessful, your solicitor may arrange After-The-Event insurance. If required, the cost of this insurance will be deducted from your compensation if your claim succeeds. If your claim is unsuccessful, you pay nothing.

Termination Fees

If you decide to cancel your claim with the solicitor after the initial cooling-off period, termination fees may apply. These will be clearly stated in your solicitor's Client Care Letter. You have a 14-day cooling-off period during which you can cancel without any charges.

Disbursements

In rare cases, there may be unavoidable third-party costs (such as court fees). If these are necessary, your solicitor will inform you in advance and seek your approval before proceeding.

You don't pay anything until your compensation is received. Once the lender or defendant pays your compensation:

1. The full compensation amount is received by your solicitor
2. The solicitor deducts their success fee and VAT
3. The solicitor deducts any insurance premiums or other agreed costs
4. The solicitor transfers the remaining balance to you

Your solicitor will provide you with a clear breakdown of all deductions before transferring your compensation.

We believe in complete transparency. Our referral service has no charges to you. Your solicitor's fees will be clearly explained in their Client Care Letter and Fee Agreement before you sign.

If you have any questions about fees at any stage of the process, please don't hesitate to ask us or your solicitor. We're here to make the process as clear and straightforward as possible.

My Claims Centre receives a referral fee from the solicitor when we successfully introduce a client. This means:

• The fee is paid by the solicitor to us (not by you)
• It does not come from your compensation
• It does not increase the solicitor's fees to you
• It is fully disclosed and FCA-compliant

This referral fee arrangement is standard practice and allows us to provide our assessment and matching service to you at no cost.

My Claims Centre is a trading style of SOLVO SOLUTIONS LTD (Company No. 14760023), authorised and regulated by the Financial Conduct Authority (FCA) for claims management referrals (FRN: 1013195).

The solicitors we refer you to are also regulated by the Solicitors Regulation Authority (SRA) and must comply with FCA regulations which cap success fees at 30% plus VAT for financial claims.